DATA PROTECTION POLICY
SURFlounge may collect personal data directly or indirectly via third parties. SURFlounge only collects the data necessary for the purposes for which they are processed.
The different categories of data collected during your visit are as follows:
Identification datas (such as name, surname, telephone number, customer ID);
Contact datas (mail and email adresses);
Usage datas (such as visited pages, called destinations);
Login datas (such as your computer IP adress, sign in and usage logs) ;
Commercial datas ( list of bought products )
Localisation data ;
Your personal datas are collected and processed on the legal basis provided by the Regulations:
Customer account management ;
Customer identification & authentification ;
Customer service ( commercial & technical assistance ) ;
Pre-litigation, litigation and non-payment management ;
Management of rights and requests for the exercise of the rights for individuals;
Services provisions and operations ;
Hosting customer and user datas ;
Your personal data may be processed by the authorized personnel of the company, partners or service providers of SURFlounge. The use of these partners or service providers is necessary for the proper execution of the contract between you and SURFlounge.
None of these recipients are outside the European Union, which ensures you full compliance with the Regulations.
We have defined technical and organizational measures to protect your data appropriately according to their nature, extent of treatment and accessibility. It can be for example data encryption, management of access rights, …
Respect of the security and protection of your data is an essential concern for all our employees and our service providers.
You may request access, correction or deletion of your personal datas at any time (insofar as this does not prevent the proper execution of your purchase or compliance with the legal obligations of SURFlounge) and the limitation of one or more specific processing of data concerning you, under the conditions provided by the Regulations.
You also have the right to modify or withdraw the consents you have granted us for the processing of your personal data at any time.
You also have the right to object to a processing of your personal data and the right to portability, under the conditions set by the Regulations.
Your personal data may be retained or deleted after your death in accordance with the Regulations. You have the right to instruct SURFLounge to communicate this data to a previously designated third party.
You can access all your personal data by going to the “My personal information” section.